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Delivery & Returns

  • Delivery If you’re paying by credit or debit card and your order reaches us before 16h00, your purchase will be packaged and despatched on the same day (unless it’s a weekend or a public holiday) providing the product is in stock.
  • For EFT's and bank transfers we need to confirm that the funds are reflecting in our account before we can release the goods. This will be done as fast as possible but can delay the dispatch of your order.You can speed the process up by sending us proof of payment. 
  • We offer FREE delivery to main areas in South Africa, on all orders with a value of R400 or more, VAT inclusive.
  • For orders below R400 the delivery cost is a mere R99 VAT inclusive.
  • The delivery cost, if applicable, will be displayed on check out.
  • Payment Options Payment can be made via Visa and MasterCard credit cards or by EFT, select your preference on the checkout page.
  • If you are in the Trade and want to know more about a Trade Account Facility, please inquire with us.
  • All credit card transactions take place on a secure page and no credit card details are stored.
  • All products supplied by Switchboard Group carry the standard supplier one year warranty against failure. In the unlikely event of a product failure simply contact us together with your proof of purchase, to have the faulty product repaired or replaced.
  • Faulty products within the said warranty period will be covered by the suppliers warranty.
  • All costs pertaining to transport within the Warranty period will be paid for by Switchboard Group.
  • In the event of products ordered correctly and supplied incorrectly, transport will be paid for by Switchboard Group.
  • In the event of products ordered incorrectly a re-stocking fee of 10% will be levied and the return transport will be for the Purchasers own account.
  • Switchboard Group retains the right to repair or replace products that have failed at their discretion on presentation of the said proof of purchase and upon inspection of the goods in question.